Account suspended and immediately reinstated?? #116566
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Select Topic AreaQuestion BodyI was doing normal GitHub things, creating a new repo from my school's template when I was suddenly suspended on this account. I submitted a ticket in confusion, then I tried to reset my password again. Then I was able to reset it and login again. Weirdest account experience I've ever had. Should I just wait for a response to the ticket to explain what just happened or submit another one? I don't want to be suddenly locked out of here because I have group projects to work on. |
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Replies: 7 comments 8 replies
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Forgot to mention that this is free account unlike many of the people who experienced this issue and I received no emails about the suspension when it happened. |
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suspended, not reinstated and now I have 'too many attempts to log in' |
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Thank you for your patience. Our Platform Health team has investigated this issue and found the root cause to be an error in how malicious behavior was flagged, causing the suspension of several accounts. This error has been resolved and the affected accounts have been reinstated. We apologize for the inconvenience this caused. If your account is still currently suspended, please reach out to Support for further investigation. |
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can u explain it briefly??? please
…On Tue, Apr 16, 2024 at 3:16 AM pooky-programs ***@***.***> wrote:
Closed #116566 <#116566> as
resolved.
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Ok, thanks for the update.
Let me know if your ticket gets updated dude!
…On Tue, Apr 16, 2024 at 10:48 AM Genesaret Johnes ***@***.***> wrote:
The thread starter just reopened and closed the discussion.
Based on @github-staff <https://github.com/github-staff> answer, I think
the only thing we can do about the suspension is just to wait for an update
of our ticket.
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Hello I am trying to get back my suspended account from a long time but I didn't recive any reply from GitHub team |
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Urgent: Account Suspension Issue Dear GitHub Support Team, I hope this message finds you well. I am writing to seek urgent assistance regarding an issue I am experiencing with my GitHub account. My account has been suspended, and I am unable to push my repositories from Visual Studio Code to GitHub. This issue is significantly impacting my workflow and project timelines. Account Details: Username: FreedomForSeven Issue Description: When attempting to push my code to GitHub from Visual Studio Code, I receive the following error message: “Git: remote: Your account is suspended. Please visit https://support.github.com for more information.” I have recently created this account and have ensured that I am not violating any of GitHub’s terms of service. Despite this, my account remains suspended, and I am unable to proceed with my work. I have also tried the following troubleshooting steps without success: Cleared my Git credentials from the system’s credential manager. Request: I kindly request your assistance in resolving this issue as soon as possible. Please provide any information regarding the reason for the suspension and the steps I need to take to restore my account. If there are any specific actions required from my end, please let me know, and I will address them promptly. Thank you for your attention to this matter. I appreciate your prompt assistance and look forward to resolving this issue swiftly. Best regards, |
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Thank you for your patience. Our Platform Health team has investigated this issue and found the root cause to be an error in how malicious behavior was flagged, causing the suspension of several accounts. This error has been resolved and the affected accounts have been reinstated.
We apologize for the inconvenience this caused. If your account is still currently suspended, please reach out to Support for further investigation.